In photos: Our customer portal makes ordering a breeze (above) and Hart Print's IT team hustles hard to bring you our best in customer service (below).

The Hart Print Customer Portal was built from the ground up to give you the freedom to order what you want, when you want it.

“We want our customers to always have access to the information they need, 24/7, to make it easy to order digitally printed cans,” indicates Hart Print’s Head of Customer Experience, Sébastien Prévost. “We’re happy to provide the smoothest experience in the business for ordering samples, placing orders and managing all your digital printing needs.”

Our intuitive portal takes you on your customer journey from A to Z, and lets you track every step of the way. 

Hart Print’s Head of IT Stephan Sabbag explains: “We’re so pleased to offer this unique technology in our industry. Our team is dedicated to adding and upgrading features to give our customers the best experience possible when ordering our cans. The Hart Print Customer Portal is a real game changer!”

Here are some highlights:
For a general overview of your customer profile, the dashboard serves as a one-stop shop to check on your samples, orders and dunnage. Our order tracker gives you a real-time update on your delivery status. And our lead-time indicator is updated on the daily to help you with logistical planning.

Our gallery allows you to upload artwork for your sample cans and orders. Once we’ve processed it and you’ve approved it, select your file and place your order at a time that suits you - our portal is open all day, all night! Are you submitting multiple files at once for sampling? Save time by approving your samples one by one.

Each company within the portal can accommodate multiple users. This transforms our portal into an internal workspace between you and your co-workers. Personalize each order with your own PO number. Upload multiple artwork files to your gallery, then collectively agree on the design you’d like to sample. Multiple users means multiple eyes on the prize, which allows you to design, order, pay for and track your cans together. Go, team!

Of course, we will never remove the human element from Hart Print’s customer service.

“The Hart Print Customer Portal gives customers the ability to choose between a 100% self-serve experience or to connect with our amazing Customer Experience team for one-on-one assistance,” Sébastien adds. “You can rely on us for continuous support, however you choose to be supported.”